T. T. wrote on 12-21-2020

Don’t do it!

DetailsEdited: 12/21/2020 If I could have given zero stars, I would have. This place has had our vehicle for over a year. We have called countless times and left voicemails with no word back about the status of the vehicle. We have also called to tell them that we are coming to get it towed to another business, but we needed to know if the parts were in the car, where the keys were, etc. We never heard back. We have even stopped by during their business hours, and no one was there. To not have your vehicle for over a year and to not have any communication about what’s going on has to be the worst business model I’ve ever seen. I’m not quite sure how this place is still open and why people still go to them. The next step for us is getting the police involved because our car can’t be in good shape after sitting without being moved for a year, especially after a few big snow storms. We will not pay for anything, and in fact, they should be paying for this car.